Keep It Clean America ("we", "us", "our") is a family-owned carpet, tile and upholstery cleaning company located at 620 Springfield Cir, Roseville, CA 95678. This policy explains what information we collect when you use keepitcleanamerica.com or contact us, how we use it, and the choices you have. If you have any questions, call us at (916) 242-5080 or email info@keepitcleanamerica.com.
Information We Collect
When you request an estimate, book an appointment, or contact us through our website forms or by phone, we collect the information you provide: your name, phone number, email address, service address, and details about the cleaning services you are interested in.
Our website also uses standard analytics tools (Google Analytics and Google Ads measurement) that collect anonymous usage information such as pages visited and how you found us. Calls to our business lines may be recorded for quality and training purposes.
How We Use Your Information
We use the information you give us to:
- Provide estimates and schedule, confirm, and perform cleaning services
- Respond to your questions and requests
- Send invoices and process payments
- Send service reminders and, with your consent, occasional offers
- Improve our website and advertising
SMS Text Messaging Program
Keep It Clean America offers a text messaging program for customers and prospective customers who opt in. By checking the SMS consent box on one of our website forms, or by texting us first, you agree to receive text messages from Keep It Clean America. Message types include appointment confirmations and reminders, estimate and service follow-ups, and, if you opted in to them, occasional offers.
- Consent is not a condition of purchasing any goods or services.
- Message frequency varies.
- Message and data rates may apply.
- You can opt out at any time by replying STOP to any message. You will receive a final confirmation message and no further texts.
- For help, reply HELP to any message, call us at (916) 242-5080, or email info@keepitcleanamerica.com.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with, or sold to, any third parties.
How We Share Information
We do not sell your personal information. We share it only with service providers who help us run the business, such as our payment processor, our scheduling and customer management system, and our phone and messaging providers, and only for the purpose of serving you. These providers are not permitted to use your information for their own marketing.
Cookies and Analytics
Our site uses cookies set by Google Analytics and Google Ads to understand how visitors use the site and to measure our advertising. You can control cookies through your browser settings.
Data Retention and Security
We keep customer records for as long as needed to serve you and to meet legal and accounting requirements. We take reasonable technical and organizational measures to protect your information.
Your Choices
You may ask us at any time to see the information we hold about you, correct it, or delete it, and you may opt out of reminders, emails, or text messages at any time. Contact us at info@keepitcleanamerica.com or (916) 242-5080.
Changes to This Policy
If we change this policy we will post the updated version on this page with a new effective date.
See also our Terms and Conditions.